Evaluation Quality Assurance Services for UNICEF ESARO

The UNICEF Eastern and Southern Africa Regional Office contracted Universalia to provide quality assurance services on its main evaluation deliverables. Universalia uses review instruments to provide feedback on draft terms of reference, draft inception reports and draft evaluation reports. The review instruments provide both a rating on specific criteria as well as a narrative justification for each rating.

The main objectives of the services are to provide managers with an independent assessment of the quality of their evaluation deliverables and contribute to the improvement of deliverables before they are made public.