Universalia’s Response to COVID-19 Virus

Universalia is committed to keeping our employees, clients, partners and communities as safe as possible, while maintaining our clients’, partners' and stakeholder expectations of continued service delivery.

We are monitoring all national and global health authorities' websites, and are in close contact with international organizations to stay abreast of the impact of the COVID-19 pandemic and adapt swiftly as necessary.


Universalia has moved to eliminate all but essential travel. We have taken the decision to suspend all work-related travel until further notice. Anyone returning from missions abroad will now be following the Health Canada’s directive for voluntary 14-day self-quarantine.  For more information on this advice see: https://www.canada.ca/en/public-health/services/publications/diseases-conditions/covid-19-how-to-isolate-at-home.html

We have urged our employees, to proceed with extreme caution in undertaking personal domestic and international air travel and follow the directives of health authorities, if the travel is considered absolutely necessary.

Universalia is Working Remotely Until 13 April 2020

As of March 23, Universalia staff will be working remotely until 13 April 2020. Please note that all company activities and operations will nevertheless continue during this period.

Service Continuity

To ensure of the quality of services Universalia delivers, we have enhanced communication amongst our teams to ensure complete coverage of in the delivery of services and minimizing and delays in planned schedules.   Universalia has increased mobilization of its high-quality locally-based consultants, to ensure that international remote work can be complimented by national service provision.

Remote Meetings, Consultations and Webinars in lieu of on-Site Meetings. Universalia is encouraging virtual meetings and webinars in lieu of in-person meetings.

Your patience and understanding as we adapt our business to serve you is greatly appreciated. If you have any questions about the steps we are taking, feel free to reach out


Marie-Hélène Adrien