The objective of this project was to assist the Madhya Pradesh State Electricity Board in developing a master plan (including generation, transmission, and distribution) to the year 2015, and formulate and implement appropriate tariff policies. The project was developed into six major components. Two of which were capacity development and socio-economic analysis. Universalia, in consortium with SNC Lavalin, was responsible for these components. Examples of products developed by Universalia for MSEB include a training needs assessment and plan for the MPEB Corporate Planning Group, development of a training monitoring framework, delivery, and plans for additional work-study tours, and production of a Gender Equity Handbook. In addition, Universalia successfully delivered workshops on topics including equity and diversity in the workplace, gender equity, managing change, teambuilding, and presentation and facilitation skills.