Enhancing Organizational Performance: A Toolbox for Self-Assessment

Enhancing Organizational Performance
Charles Lusthaus, Marie-Hélène Adrien, Gary Anderson, and Fred Carden (1999)

Do you know if your organization is performing efficiently? This guidebook presents an innovative and thoroughly tested model for organizational self-assessment that integrates techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective. The model can be adapted to any type or size of organization. Worksheets and hands-on exercises are included. Also available in French and Spanish. Available on the International Development Research Centre (IDRC) website.